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Customer Service Ambassador

2 months ago

Pottstown, Pennsylvania, United States FASTSIGNS #292001 Full time

About the Role:

As a Customer Service Representative at FASTSIGNS #292001, you will be the primary point of contact for current and prospective customers. Your role will involve building long-lasting relationships with clients, turning prospects into customers, and fostering a positive experience for all interactions.

Key Responsibilities:

  • Develop and maintain strong relationships with customers through effective communication and problem-solving skills.
  • Work closely with the sales team to identify new business opportunities and provide exceptional customer service.
  • Prepare estimates, implement work orders, and ensure timely delivery of finished orders.
  • Participate in daily team meetings to discuss business and marketing plans, and contribute to the success of the FASTSIGNS Center.

Requirements:

  • Outgoing and responsive with excellent communication and interpersonal skills.
  • Ability to build relationships and provide exceptional customer service.
  • Great listening skills, documentation, and organizational abilities.
  • Willingness to learn and grow within the company.

About FASTSIGNS:

FASTSIGNS is a leading franchise in the sign industry, with over 700 locations worldwide. We pride ourselves on providing the best customer service and continuously improving our service through customer feedback. Our ideal candidate is someone who is eager to learn, has a strong work ethic, and is passionate about delivering exceptional customer experiences.