Field Service Technician

5 days ago


Montgomery, Alabama, United States Vivint Full time
About the Role

Company Overview

Vivint, a leading smart home company, is dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are.

Job Summary

We are seeking a motivated and customer-focused Field Service Technician to join our team. As a Field Service Technician, you will provide expert-level installation and services of cutting-edge technology, maximizing your earning potential by leveraging service and installation appointments into leads and additional revenue.

Key Responsibilities

  • Install and service smart home technology, ensuring exceptional customer satisfaction
  • Leverage service and installation appointments to generate leads and additional revenue
  • Act with honesty and integrity, offering customers peace of mind
  • Work independently and as part of a team, thriving in a dynamic environment

Requirements

  • Exceptional customer service skills
  • Sales experience, preferably in a B2C setting
  • Field technician experience, including cable installation, internet installation, or similar
  • Clean driving record and valid license

Physical Demands

  • Lift and carry up to 45 lbs.
  • Climb ladders up to 14 feet
  • Work in attics and other limited-space areas
  • Bend, kneel, crouch, and stand for extended periods

What We Offer

  • Competitive hourly base plus uncapped commission
  • Comprehensive paid training and ongoing coaching and support
  • Company take-home vehicle and gas card
  • Cell phone and work tablet
  • Tools and equipment provided
  • 4/10 work schedule with home dispatch

Why Work at Vivint?

  • Opportunities for career development and leadership growth
  • Competitive benefits package, including medical, dental, and vision coverage
  • 401(k) plan with matching
  • Fast Company's list of the World's 50 Most Innovative Companies


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