Luxury In-Room Dining Experience Manager
3 days ago
We are seeking a highly skilled and experienced In Room Dining Server to join our team at The Sebastian Vail. As an In Room Dining Server, you will be responsible for delivering exceptional dining experiences to our guests within the comfort of their rooms.
**Key Responsibilities:**
Taking accurate food and beverage orders from guests and providing recommendations when requested is crucial in ensuring a seamless dining experience. You will also be responsible for delivering orders promptly and professionally to guest rooms, ensuring all items are presented attractively.
You will set up and clear dining tables in guest rooms, adhering to service standards and practices, and maintain a thorough knowledge of the menu, including ingredients, preparation methods, and potential allergens.
Engaging with guests to ensure all of their needs are met and resolving any issues or concerns in a timely manner is vital in providing excellent customer service. Additionally, you will process payments, manage billing, and handle cash transactions securely.
Collaboration with kitchen staff and other restaurant servers is essential in ensuring smooth service delivery, and maintaining cleanliness and organization of the service area and dining equipment is also required.
Adhering to all health and safety regulations, including proper food handling and sanitation practices, is paramount in maintaining a safe working environment.
We offer a competitive salary of $18 per hour, plus tips, and a range of benefits, including health, dental, and vision insurance, 401k matching, and employee discounts on dining, lodging, and other services.
The successful candidate will have a high school diploma or equivalent, previous experience in food and beverage service, preferably in a hotel or fine dining environment, and excellent communication and interpersonal skills, with a strong customer service orientation.
We welcome applications from all qualified individuals who share our commitment to excellence and customer satisfaction.
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