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Customer Service Representative

2 months ago


Paterson, New Jersey, United States St. Joseph's Healthcare System Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Call Center Representative. As a key member of our healthcare system, you will be responsible for providing exceptional service to our patients and families.

Key Responsibilities:

  • Answer incoming calls in a professional and courteous manner
  • Direct and screen calls to ensure efficient and effective communication
  • Take accurate messages and relay information to the appropriate parties
  • Perform related clerical duties, including sorting and sending mail

Requirements:

  • High School diploma or equivalent required
  • No previous experience necessary, with on-the-job training and orientation provided

About Us:

St. Joseph's Healthcare System is a leading healthcare provider in the region, known for our commitment to excellence and compassion. We offer a dynamic and supportive work environment, with opportunities for growth and development.

Equal Employment Opportunity:

We are an equal opportunity employer and welcome applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.