Customer Service Representative/Cashier

3 weeks ago


Paterson, New Jersey, United States Passaic County Community College Full time

We are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative/Cashier. This part-time, hourly position reports directly to the Coordinator of Student Accounts and is responsible for providing exceptional customer service to all users of the Bursar's Office.

The ideal candidate will have excellent communication skills, a high level of mathematical aptitude, and the ability to work effectively in a fast-paced environment. They will be responsible for entering payments through the Colleague cashiering system, analyzing financial information, and assisting students with self-service and payment plans.

Key responsibilities include:

  • Providing excellent customer service to all users of the Bursar's Office
  • Entering payments through the Colleague cashiering system
  • Analyzing financial information pertaining to billing, including scholarship, state, and federal awards
  • Assisting students with self-service and payment plans
  • Entering data into the Colleague system to keep student records up-to-date
  • Assisting with paper and email billing
  • Making outgoing calls to students regarding due dates and other important information
  • Answering questions relating to payments, refunds, and PCCC student processes

Requirements include:

  • High School Diploma or equivalent
  • Knowledge of cashiering and reconciling cash drawers
  • High mathematical aptitude
  • Excellent customer, analytical, and organizational skills
  • Ability to work effectively in a fast-paced environment

The selected candidate will be required to complete a background check. Please apply using your legal name.



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