Automotive Service Supervisor
1 week ago
We are seeking a committed Automotive Service Supervisor to enhance our service department at Motorcycles of Manchester (MOMS). As a vital contributor, you will play a key role in delivering exceptional customer service, ensuring that our clients' requirements are fulfilled and our 'Fixed on First Visit' objective is accomplished.
Key Responsibilities:
- Assist clients in comprehending their concerns and operational challenges.
- Adhere to service documentation protocols to pinpoint recurring customer issues.
- Collect essential information for allocation to the most suitable technician.
- Organize appointments utilizing MOM's service scheduling system.
- Advise on products and services to enhance customer safety and vehicle performance.
- Maintain communication with dispatch and clients to guarantee prompt repair completion.
- Achieve a high Customer Service Index score.
- Manage both customer-funded and internal service requests with diligence.
- Complete designated seasonal initiatives.
Qualifications:
- High School Diploma or equivalent.
- Valid Driver's License (motorcycle endorsement preferred).
- 1-2 years of relevant experience or equivalent educational background.
Skills Required:
- Strong organizational abilities and attention to detail.
- Self-driven and enthusiastic learner.
- Excellent communication and computer proficiency.
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Automotive Service Technician
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Automotive Service Technician
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Automotive Service Technician
2 weeks ago
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Automotive Service Technician
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Automotive Service Specialist
1 week ago
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Automotive Service Professional
2 weeks ago
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Automotive Service Technician
6 days ago
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Automotive Service Technician
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Subaru Automotive Service Specialist
2 weeks ago
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Automotive Service Technician
2 weeks ago
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Automotive Parts Stock Specialist
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Mazda Automotive Service Specialist
1 week ago
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Automotive Service Specialist
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Automotive Service Representative
1 day ago
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