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Automotive Service Consultant

2 months ago

Springfield, Illinois, United States Jobs for Humanity Full time

Company Overview
Jobs for Humanity is partnering with upwardlyglobal to foster an inclusive and equitable employment landscape. We are dedicated to supporting individuals from diverse backgrounds.

Company Name:
upwardlyglobal

Position Overview

Automotive Service Consultant - Reliable Chevrolet
Reliable Chevrolet, a prominent automotive dealership, is in search of a skilled and enthusiastic Automotive Service Consultant to join our vibrant team.

If you have a passion for vehicles, excel in customer service, and thrive in a dynamic environment, we would love to connect with you.

Key Responsibilities:

  • Exceptional Customer Service: Deliver outstanding customer service by attentively listening to client concerns, addressing questions, and ensuring a smooth service experience.
  • Vehicle Assessment:
Collaborate with clients to accurately diagnose vehicle problems, providing clear explanations and repair suggestions.

  • Service Management:
Organize and schedule service appointments, ensuring an efficient workflow within the service department.

Work alongside technicians to guarantee timely repair completion. - Record Keeping: Maintain precise documentation of customer interactions, vehicle service records, and repair orders.

Ensure all paperwork is thorough, detailed, and adheres to dealership standards. - Upselling and Suggestions: Advocate for additional services and products based on customer requirements, enhancing vehicle performance, safety, and longevity.

Qualifications:

  • Experience: Prior experience as a Service Consultant in an automotive dealership is highly desirable.
  • Communication Skills:
Strong verbal and written communication skills are essential.

Ability to convey complex technical information to customers in an understandable way. - Technical Knowledge: Basic understanding of automotive systems and components.

ASE certification or similar technical qualifications are advantageous. - Customer Orientation: A strong customer-focused approach, committed to delivering the highest level of customer satisfaction.

  • Team Collaboration:
Ability to work cooperatively with service technicians, parts department, and other colleagues to provide exceptional service.

  • Computer Skills:
Proficient in utilizing automotive service software and basic computer applications.

What We Provide:

  • Competitive Compensation: We offer a competitive salary package reflective of experience and skills.
  • Training and Growth:
We prioritize the ongoing training and development of our employees to enhance their skills and expertise.

  • Comprehensive Benefits:
A robust benefits package including health insurance, retirement plans, and employee discounts on vehicles and services.

  • Supportive Work Environment:
Join a friendly and collaborative team that values professionalism, respect, and teamwork.

If you are enthusiastic about automotive service and possess the skills to thrive in this role, we encourage you to submit your resume or apply directly.

Join Reliable Chevrolet and contribute to our mission of delivering exceptional service to our valued clients.
Reliable Chevrolet is an equal opportunity employer.

If you require alternative methods of application or screening, please approach the employer directly to request this.