Marketing Coordinator

2 weeks ago


Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time
Job Summary

This position is responsible for assisting Marketing Leadership in the coordination, creation, and oversight of all marketing strategies for the Kickapoo Lucky Eagle Casino.

Key Responsibilities
  • Ensure compliance with applicable Tribal, Federal, and other laws and gaming regulations, as well as Kickapoo Lucky Eagle policies and procedures.
  • Provide exceptional guest service by listening and responding to guest and team member concerns and questions.
  • Coordinate promotions and exclusive events, maintaining effective communication with vendors and casino departments.
  • Represent the casino at events, trade shows, meetings, and conventions, promoting the casino's image and brand.
  • Contribute to the creation of new exclusive event presentations and special promotions, ensuring approval by gaming commission.
  • Maintain confidentiality and adhere to established Casino guest service programs.
Requirements
  • High school diploma or GED.
  • Minimum three years of guest service experience in a fast-paced, complex casino environment.
  • Minimum two years working in a guest-facing marketing role.
  • Bachelor's degree in marketing or related field, preferred.
  • Supervisory experience, preferred.
  • Strong communication skills in English, both written and oral, with Spanish or other language skills a plus.
Work Environment
  • Normal office setting and casino floor.
  • Frequent walking and standing in a smoke-filled environment and frequent contact with the general public.
  • Temperature-controlled environment with varying noise levels.
  • Extended hours and irregular shifts may be required, including nights, weekends, and holidays.

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