Account Associate

3 weeks ago


Blue Springs, Missouri, United States State Farm Insurance Full time

Job Summary: As a key member of our team at State Farm Insurance, you will play a vital role in providing exceptional customer service and support. Your primary responsibility will be to assist customers with their insurance needs, ensuring that they receive accurate and timely information.

Key Responsibilities:

  • Process policy changes and updates in our system to ensure seamless customer experiences.
  • Handle incoming calls and emails from customers regarding policy inquiries and claims, providing professional and efficient resolutions.
  • Collaborate with team members to resolve customer issues and maintain high levels of customer satisfaction.
  • Stay up to date with insurance products and industry trends to effectively assist customers and provide expert advice.
  • Follow company policies and procedures to ensure compliance with regulations and guidelines.

Requirements: To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as a strong understanding of insurance products and services. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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