Client Growth Strategist
5 days ago
Tatari is a revolutionary TV advertising platform that enables businesses to grow with sophisticated media buying and proprietary analytics. As a Client Strategist, you will work cross-functionally with internal departments to optimize and scale clients' TV advertising campaigns, becoming an expert in all things Tatari and a trusted advisor to your book of clients.
Responsibilities- Manage a small team of Customer Success Managers, including onboarding, mentoring, and providing guidance on client management.
- Manage post-sales relationships for client accounts as the primary contact and trusted advisor.
- Listen to clients' needs and identify unknown or unmet needs.
- Become an expert in all things Tatari and leverage internal subject matter experts to help clients prioritize and solve problems.
- Guide clients through their TV advertising campaign, in coordination with the Media Buying team on a weekly basis.
- Develop the CSMs' career path internally.
- 8+ years in post-sales account management/client relationship support roles with C-level interactions.
- 4+ years of experience managing a small team.
- Solid understanding of statistics.
- 3-5 years in project management.
- Solid understanding of linear TV buying and overall landscape, bonus for streaming experience.
- Ability to clearly communicate technical terms and concepts.
- Great presentation and listening skills, prepared for every meeting.
- Highly organized and detail-oriented.
- Competitive salary ($160-185K).
- Equity compensation.
- 100% health insurance coverage for you and your dependents.
- Unlimited PTO and sick days.
- Snacks, drinks, and catered lunches at the office.
- Team building events.
- $1,000 annual continued education benefit.
- $500 WFH reimbursement.
- $125 pre-tax monthly stipend to spend on whatever you want.
- Annual mental health awareness app reimbursement.
- FSA and commuter benefits.
- Monthly Company Wellness Day Off.
- Hybrid RTO of 2 days per week.
Tatari is committed to cultivating diverse teams and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.
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