Accommodation Sales Agent

1 week ago


Phoenix, Arizona, United States Arizona Biltmore Full time
Job Summary:
The Arizona Biltmore, a prestigious LXR Hotel & Resort by Hilton, is currently seeking a skilled Reservations Agent to contribute to our team's success. As a key member of our reservations department, you will be responsible for efficiently processing in-house reservations, maximizing revenue, and delivering exceptional customer experiences. To excel in this role, you will require a minimum of one year of prior hotel experience, excellent communication skills, and preferably OnQ experience.

Key Responsibilities:
• Efficiently process in-house reservations, ensuring accurate information is provided regarding availability and other requested details.
• Collaborate with internal departments to address reservation-related questions and concerns.
• Maintain suite reservation request processes and inventory controls to optimize revenue and meet customer needs.
• Review advance deposit reservations and make necessary corrections.

Benefits:
This full-time position offers a competitive salary of $45,000 per annum, a comprehensive benefits package, and opportunities for career growth and development.

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