English and Spanish Service Agent

5 days ago


Phoenix, Arizona, United States Londen Insurance Group Full time
Customer Service Representative Job Description

We are seeking a skilled customer service representative to join our team at Londen Insurance Group. In this role, you will provide exceptional service to our policyholders and agents while communicating in both English and Spanish.

Key Responsibilities
  • Respond to customer inquiries and resolve issues
  • Provide product information and answer questions about insurance policies
  • Process new business applications and ensure timely issuance of policies
  • Collaborate with internal teams to achieve sales and service goals
  • Develop and maintain relationships with policyholders and agents
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred
  • 1+ year of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Knowledge of insurance products and services
Benefits
  • $40,000 - $55,000 per year salary, depending on experience
  • Competitive benefits package, including health, dental, and vision insurance
  • 401(k) plan with company match
  • Two weeks paid vacation and sick leave
  • Opportunities for career advancement and professional growth


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