Medical Center Operations Manager
4 weeks ago
Hueman PE Talent Solutions is seeking a highly skilled Medical Center Supervisor to lead the efficient management and operation of a healthcare facility in Orlando, FL.
Key Responsibilities- Staff Supervision: Directly supervise all personnel, ensuring adequate staffing levels and promoting teamwork.
- Performance Management: Evaluate employee performance, recommend personnel changes, and handle counseling and disciplinary actions as needed.
- Policy Development: Assist in updating policy and procedure manuals, ensuring compliance with operational standards.
- Financial Oversight: Process daily cash reconciliation, manage deposits, and safeguard petty cash.
- Department Goals: Develop and implement departmental goals and measures to ensure effective results.
- Procurement: Recommend and oversee the procurement of supplies, equipment, and necessary modifications for operational efficiency.
- On-Call Rotation: Comply with on-call rotation requirements.
- Productivity Analysis: Analyze and develop strategies to improve departmental productivity and physician/member services.
- Marketing Collaboration: Work with the Marketing Department to develop strategies for increasing and retaining membership.
- Member Relations: Handle member complaints and ensure timely issuance of referrals.
- Compliance: Maintain updated documentation of licenses and training to meet regulatory requirements.
- Communication: Maintain open communication with the assistant administrator regarding daily operational issues.
- Meetings: Schedule and conduct supervision and staff meetings.
- Customer Satisfaction: Ensure high levels of customer satisfaction among all members.
- Minimum of 2-3 years of supervisory experience.
- Proficient in Microsoft Word, Excel, and internet usage.
- Strong customer service skills and training.
- Knowledge of HIPAA regulations.
- Bilingual fluency in English and Spanish.
- Bachelor's degree (preferred).
- Previous healthcare experience (preferred).
- Relevant vocational coursework (preferred).
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