Medical Center Operations Manager

4 weeks ago


Orlando, Florida, United States Hueman PE Talent Solutions Full time
Job Summary

Hueman PE Talent Solutions is seeking a highly skilled Medical Center Supervisor to lead the efficient management and operation of a healthcare facility in Orlando, FL.

Key Responsibilities
  • Staff Supervision: Directly supervise all personnel, ensuring adequate staffing levels and promoting teamwork.
  • Performance Management: Evaluate employee performance, recommend personnel changes, and handle counseling and disciplinary actions as needed.
  • Policy Development: Assist in updating policy and procedure manuals, ensuring compliance with operational standards.
  • Financial Oversight: Process daily cash reconciliation, manage deposits, and safeguard petty cash.
  • Department Goals: Develop and implement departmental goals and measures to ensure effective results.
  • Procurement: Recommend and oversee the procurement of supplies, equipment, and necessary modifications for operational efficiency.
  • On-Call Rotation: Comply with on-call rotation requirements.
  • Productivity Analysis: Analyze and develop strategies to improve departmental productivity and physician/member services.
  • Marketing Collaboration: Work with the Marketing Department to develop strategies for increasing and retaining membership.
  • Member Relations: Handle member complaints and ensure timely issuance of referrals.
  • Compliance: Maintain updated documentation of licenses and training to meet regulatory requirements.
  • Communication: Maintain open communication with the assistant administrator regarding daily operational issues.
  • Meetings: Schedule and conduct supervision and staff meetings.
  • Customer Satisfaction: Ensure high levels of customer satisfaction among all members.
Requirements
  • Minimum of 2-3 years of supervisory experience.
  • Proficient in Microsoft Word, Excel, and internet usage.
  • Strong customer service skills and training.
  • Knowledge of HIPAA regulations.
  • Bilingual fluency in English and Spanish.
  • Bachelor's degree (preferred).
  • Previous healthcare experience (preferred).
  • Relevant vocational coursework (preferred).


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