Electronics Technical Support Specialist
3 days ago
KLA is a leading global provider of diversified electronics for the semiconductor manufacturing ecosystem. As an Electronics Technical Support Specialist, you will play a crucial role in ensuring the high performance and productivity of our products through expert technical support.
The ideal candidate will have a strong background in electronics and software troubleshooting, with excellent analytical and problem-solving skills. You will be responsible for providing top-notch customer service, diagnosing complex equipment issues, and implementing effective solutions to minimize downtime.
This is an exciting opportunity to join a dynamic team that values innovation and collaboration. If you are passionate about delivering exceptional results and working with cutting-edge technology, we encourage you to apply.
Responsibilities
- Provide expert technical support to customers via phone, email, or on-site visits.
- Detect and troubleshoot complex equipment issues using advanced diagnostic techniques.
- Collaborate with cross-functional teams to develop and implement effective solutions to minimize downtime.
- Stay up-to-date with industry developments and advancements in electronics and software technology.
- Communicate effectively with customers and internal stakeholders to ensure seamless issue resolution.
Requirements
- Bachelor's degree in Electronics Engineering, Computer Science, or related field.
- 0 years of experience in electronics and software troubleshooting, preferably in a semiconductor manufacturing environment.
- Excellent analytical and problem-solving skills, with ability to think critically and outside the box.
- Strong communication and interpersonal skills, with ability to work effectively in a fast-paced team environment.
- Proficiency in Microsoft Office suite and ability to learn new software applications quickly.
What We Offer
- A competitive salary range of $55,000 - $90,000 per year, depending on location and experience.
- A comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) matching.
- Ongoing training and professional development opportunities to enhance your skills and career growth.
- A collaborative and dynamic work environment that fosters innovation and creativity.
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