Technical Support Specialist
3 weeks ago
We are seeking a skilled Technical Support Specialist to join our team at Applied Materials. In this role, you will be responsible for providing technical support and assistance to our customers.
Key Responsibilities:
- Perform standard Tier I procedures including wafer measurement.
- Perform preventative maintenance and wet cleans independently.
- Assist senior engineers with corrective maintenance as needed.
- Disassemble, clean, and rebuild kits as part of kit management quality.
- Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
- Able to diagnose and resolve basic technical problems.
- Strives to perform Best Known Methods (BKMs) and uses knowledge management systems.
- Follows all Intellectual Property (IP) guidelines.
- Represents Applied Materials to the customer and maintains good customer service skills.
- Maintains a neat and orderly work area and demonstrates a positive attitude in less than optimal customer situations.
- Complies with all safety procedures and consistently demonstrates safety as a value.
Requirements:
- Analytical skills and application of scientific methods to perform a variety of activities.
- Good understanding of how the team integrates with others.
- No supervisory responsibilities.
- Recognizes and solves typical problems that can occur in own work area without supervisory approval.
- Evaluates and selects solutions from established operating procedures and/or scientific methods.
Salary Range: $22.50 - $30.00 per hour based on experience and location.
About Us:
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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