Customer Service Representative

6 days ago


Los Angeles, California, United States Arizona Tile, LLC. Full time
Job Overview

Arizona Tile, LLC. is seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our retail customers and contractors.

Key Responsibilities
  • Assist customers in selecting and ordering materials that meet their needs, providing expert knowledge and guidance on our products.
  • Work closely with customers to understand their design ideas and provide solutions to bring their vision to life.
  • Enter orders accurately and efficiently using our computer program within a Microsoft Windows environment.
  • Provide exceptional customer service, ensuring a positive and memorable experience for our customers.
Requirements
  • 2+ years of retail sales experience in a professional environment.
  • Prior experience working with stone, granite, or slabs is highly desirable.
  • Basic computer skills, including proficiency in Microsoft Windows.
  • High School diploma or equivalent.
Benefits
  • Competitive hourly wage, depending on experience.
  • Medical, dental, and vision benefits.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • 401(k) retirement plan with discretionary employer match.
  • Paid time off (PTO) accrues each pay period.
  • Employee discount on tile and slabs.
  • On-the-job training on tile and granite products.


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