Strategic Growth Leader for Mental Health Initiatives

6 days ago


Salt Lake, Utah, United States Tava Health Full time

Tava Health is a leading healthcare organization scaling access to behavioral care. We're seeking an experienced leader to drive customer success, ensuring our diverse client base achieves measurable outcomes.

About the Role

We're looking for a Director of Customer Success who will be responsible for:

  • Developing and implementing scalable engagement strategies to drive retention and growth
  • Leading a team of Customer Success Managers to deliver exceptional customer experiences
  • Collaborating with cross-functional teams to address customer needs and drive business outcomes

Our ideal candidate has:

  • A proven track record of leading high-performing customer success teams in B2B organizations
  • Strong strategic thinking skills, with experience designing segmentation and scalable engagement strategies
  • Data-driven mindset, with ability to define and track key metrics such as retention, churn, and customer satisfaction

The salary range for this position is $120,000 - $160,000 per year, depending on qualifications and experience. Benefits include flexible remote work arrangements, opportunities for growth and professional development, and a generous mental health benefit package.

About Tava Health

Tava Health is a Series B startup dedicated to making meaningful connections between providers and clients accessible and easy. Our mission is to empower customers to connect their members with life-changing mental health care.



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