Strategic Growth Leader for Mental Health Initiatives
6 days ago
Tava Health is a leading healthcare organization scaling access to behavioral care. We're seeking an experienced leader to drive customer success, ensuring our diverse client base achieves measurable outcomes.
About the RoleWe're looking for a Director of Customer Success who will be responsible for:
- Developing and implementing scalable engagement strategies to drive retention and growth
- Leading a team of Customer Success Managers to deliver exceptional customer experiences
- Collaborating with cross-functional teams to address customer needs and drive business outcomes
Our ideal candidate has:
- A proven track record of leading high-performing customer success teams in B2B organizations
- Strong strategic thinking skills, with experience designing segmentation and scalable engagement strategies
- Data-driven mindset, with ability to define and track key metrics such as retention, churn, and customer satisfaction
The salary range for this position is $120,000 - $160,000 per year, depending on qualifications and experience. Benefits include flexible remote work arrangements, opportunities for growth and professional development, and a generous mental health benefit package.
About Tava HealthTava Health is a Series B startup dedicated to making meaningful connections between providers and clients accessible and easy. Our mission is to empower customers to connect their members with life-changing mental health care.
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