Community Outreach Liaison

1 week ago


Detroit, Michigan, United States PACE Southeast Michigan Full time
Job Summary

PACE Southeast Michigan is seeking a highly motivated and organized Community Sales Liaison to join our team. As a key member of our business development team, you will be responsible for generating new referrals and building relationships with community resources in all service areas.

Key Responsibilities:

  • Manage daily appointments, presentations, and follow-up activities, including scheduling appointments, calls, and mailings.
  • Report on customer relationship interactions and maintain a sales log.
  • Assist with marketing strategies by developing elements essential for business growth.
  • Provide administrative support for events, presentations, and trade shows.
  • Assist with preparing press releases, media packages, company newsletters, and event announcements.
  • Develop a thorough understanding of PACE Southeast Michigan, including all aspects of qualifying new participants.
  • Provide support to the Intake department through telephone screening, education, document preparation, facility tours, and coordination of potential participants.
  • Recognize and escalate issues to senior team members as needed.
  • Work independently and as part of a team, with strong organization skills and attention to detail.

Requirements:

  • Bachelor's degree preferred; 1 year of marketing/sales experience.
  • Minimum of 1 year of work experience with the elderly.
  • Demonstrated ability to follow through on tasks, track, document, distribute, facilitate, and communicate.
  • Ability to make decisions independently, influence others, and resolve issues.
  • Effective communication skills, both verbally and in writing.
  • Ability to interact effectively across department lines and with varying levels of management.
  • Ability to maintain confidentiality when dealing with sensitive information.
  • Relevant experience in the healthcare industry.
  • Ability to work flexible hours to meet deadlines.
  • Possession of a valid driver's license with proof of insurance and an acceptable driving record.


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