Service Sales Representative

1 week ago


Alexandria, Virginia, United States Walker BMW Mercedes Full time
Job Overview

We are seeking a highly motivated Service Advisor to join our team at Walker Mercedes-Benz. As a Service Advisor, you will play a key role in delivering exceptional customer service and driving service sales.

Responsibilities:

  • Serve as the primary point of contact for service customers, responding to inquiries and resolving issues promptly.
  • Determine customer repair needs through thorough inspections and diagnose problems accurately.
  • Prepare and track repair orders, ensuring timely completion and high-quality workmanship.
  • Communicate effectively with customers, providing clear explanations and updates on repair progress.

What We Offer:

  • A competitive salary range of $18.50-$25 per hour, based on experience
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A generous bonus plan and opportunities for career growth and development
  • Employee discounts on vehicle purchases and access to exclusive perks

Requirements:

  • High school diploma or equivalent required; post-secondary education in a related field preferred
  • At least one year of experience in an automotive repair facility or related industry
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues


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