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Program Management Supervisor

2 months ago

Whippany, New Jersey, United States PSKW LLC dba ConnectiveRx LLC Full time

Company Overview:
PSKW LLC dba ConnectiveRx LLC is dedicated to providing exceptional support for patient assistance programs, ensuring a seamless experience for our clients.

Position Summary:
The Program Management Supervisor is responsible for overseeing client patient support initiatives. This role involves making informed decisions regarding modifications to ongoing programs, facilitating the launch of new initiatives, and pinpointing areas for enhancement to ensure a superior patient experience.

Key Responsibilities:
1. Monitor and manage active programs, including resource estimation and scheduling.
2. Oversee billing, budgeting, and revenue management for various accounts.
3. Act as the primary point of contact for clients during program implementation, addressing any issues that arise.
4. Assist in documentation efforts aimed at continuous improvement of processes.
5. Identify potential business opportunities and collaborate with the sales team.
6. Coordinate special client projects, including audits and quarterly business reviews.
7. Develop client reporting templates and generate customized reports as needed.

Qualifications:
- Bachelor's degree in business, management information systems, marketing, or communications is preferred.
- 3-5 years of experience in the healthcare sector, particularly in project or program management.
- Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Access.

Work Environment:
This position offers flexibility with remote work options available.