Service Coordinator Specialist

3 days ago


Warwick, Rhode Island, United States Penske Automotive Group Full time
About the Role

We are seeking an experienced Appointment Coordinator to join our team at the Penske Automotive Group. As an Appointment Coordinator, you will play a critical role in ensuring that our customers receive exceptional service and support throughout their vehicle ownership journey.

Your primary responsibilities will include scheduling service appointments, answering customer calls, and providing detailed information about our services and products. You will also be working closely with our sales and service teams to ensure a seamless experience for our customers.

If you are a motivated and organized individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Schedule service appointments and provide detailed information about our services and products
  • Answer customer calls and respond to inquiries in a timely manner
  • Work closely with sales and service teams to ensure a seamless experience for customers


Requirements:
  • High school diploma or equivalent required
  • 6-12 months of experience in a customer-facing role
  • Excellent communication and organizational skills


Benefits:
  • A competitive salary of $40,000 - $55,000 per year
  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off
  • The opportunity to work for a dynamic and growing company


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