Host and Hospitality Expert
2 days ago
Xperience XRG is a dynamic and fast-paced restaurant group that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're seeking a skilled Host/ess to join our team.
Job SummaryWe're looking for a friendly and attentive Host/ess to provide a warm welcome to our guests, ensuring a seamless dining experience from arrival to departure. As a Host/ess, you'll be responsible for managing the front of house, including greeting guests, seating them, and handling table assignments. Your excellent communication skills and ability to multitask will make you a valuable asset to our team.
Key Responsibilities- Greet guests promptly and warmly, making them feel welcome and valued.
- Manage table assignments, ensuring efficient seating and minimizing wait times.
- Handle guest inquiries and concerns in a professional and courteous manner.
- Collaborate with the server team to ensure seamless service and high guest satisfaction.
- Maintain a clean and organized host stand, ensuring all necessary materials are readily available.
- Participate in opening and closing side work duties as assigned.
- High school diploma or equivalent preferred.
- Proof of eligibility to work in the United States.
- Valid driver's license.
- 18+ years of age.
- Possession of or ability to obtain all state required work cards.
- Minimum of one year related experience.
- Familiarity with Opentable.
- Proper lifting techniques.
- Guest relations.
- Sanitation and safety.
- Safe alcohol service.
- Full-service restaurant operations.
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public.
The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.
- Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors.
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon guest volume.
- Fast-paced, high-volume, full-service restaurant.
- Work varied shifts to include days, nights, weekends, and holidays.
The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Ability to walk long periods of time.
- Ability to stand for long periods of time.
- Ability to use hands to handle, control, or feel objects, tools, or controls.
- Ability to repeat the same movements for long periods of time.
- Ability to understand the speech of another person.
- Ability to speak clearly so listeners can understand.
- Ability to push and lift up to 50 lbs.
- Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl.
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