Customer Service Manager

2 weeks ago


Utica, New York, United States Bass Pro Shops Full time
Customer Service Lead at Bass Pro Shops

Bass Pro Shops is seeking a highly motivated and experienced Customer Service Lead to join our team. As a key member of our department, you will play a critical role in achieving sales, gross margin, inventory shrinkage, and payroll goals.

Key Responsibilities:

  • Support GSM/DM in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals
  • Provide daily direction to associates within the department
  • Prepare to-do/task lists and execute all merchandising directives
  • Ensure a pleasant and productive shopping experience for all customers

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Requirements:

  • Proven experience in customer service and leadership
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

Apply Now:

If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application today.



  • Utica, New York, United States CABVI Full time

    Job SummaryCABVI is seeking a Customer Relationship Manager to lead customer service representatives in developing customer engagement and satisfaction for all of our customers, including State, Federal, commercial contracts, service contracts. Work in conjunction with the Director of Customer Service.Key ResponsibilitiesAssist the Director of Customer...


  • Utica, New York, United States Bass Pro Inc Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Service Lead to join our team at Bass Pro Inc. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive and...


  • Utica, New York, United States Bass Pro Shops Full time

    Customer Service Lead at Bass Pro ShopsBass Pro Shops is seeking a highly motivated and experienced Customer Service Lead to join our team. As a key member of our department, you will play a critical role in achieving sales, gross margin, inventory shrinkage, and payroll goals.Key Responsibilities:Support GSM/DM in achieving departmental sales, gross margin,...

  • Customer Service Lead

    4 weeks ago


    Utica, New York, United States Bass Pro Shops Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Lead to join our team at Bass Pro Shops. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.Key ResponsibilitiesProvide daily direction to sales floor associates, ensuring a...


  • Utica, New York, United States Lowe's Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Lowe's. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and ensuring that our customers have an excellent shopping experience.Key...


  • Utica, New York, United States Scott Grates - State Farm Agent Full time

    Job OverviewState Farm Insurance Agent located in Utica, NY is seeking a career-oriented professional to join their team. As a State Farm team member for Scott Grates State Farm, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.ResponsibilitiesEstablish customer...


  • Utica, New York, United States Raymour & Flanigan Furniture and Mattresses Full time

    About UsAt Raymour & Flanigan Furniture and Mattresses, we believe that our associates are the key to delivering exceptional customer experiences. We're committed to creating a work environment that's inclusive, diverse, and free from discrimination.Job SummaryWe're seeking a highly skilled Customer Service Representative to join our team. As a Customer...


  • Utica, New York, United States Hannaford Full time

    Hannaford Customer Service Leader Job SummaryAs a Customer Service Leader at Hannaford, you will be responsible for delivering exceptional customer experiences through the achievement of Hannaford customer service standards. You will oversee and provide fast, easy, flexible, and friendly service to customers, ensuring that store office functions are...


  • Utica, New York, United States Hannaford Full time

    Hannaford Customer Service Leader Job SummaryAs a Customer Service Leader at Hannaford, you will be responsible for delivering exceptional customer experiences through the achievement of Hannaford customer service standards. You will oversee and provide fast, easy, flexible, and friendly service to customers, ensuring that store office functions are...


  • Utica, New York, United States Sam's Club Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Personal Shopper at Sam's Club. As a Personal Shopper, you will be responsible for providing exceptional customer service, promoting Membership benefits, and supporting the sales and marketing efforts of our store.Key Responsibilities:Develop and maintain...


  • Utica, New York, United States Floor & Decor Full time

    Job SummaryFloor & Decor is seeking a skilled and motivated Connected Customer Supervisor to join our team. As a key member of our store leadership team, you will be responsible for managing a dynamic team of customer service associates and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesManage and supervise the processes...


  • Utica, New York, United States Lowe's Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Lowe's. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide SMART customer service to customers at all...


  • Utica, New York, United States Hannaford Supermarkets Full time

    Job Title: Customer Service LeaderHannaford Supermarkets is seeking a Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Observe and follow all company policies and procedures.Maintain a...


  • Utica, New York, United States Scott Grates - State Farm Agent Full time

    Benefits:401(k) matchingCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentPosition Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing...


  • Utica, New York, United States Family Dollar Full time

    As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions. You will also be expected to answer questions about the store and its products, providing a...


  • Utica, New York, United States Orkin Full time

    Customer Service SpecialistOverview:We are seeking a highly skilled Customer Service Specialist to join our team at Orkin. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Responsibilities:Answer incoming calls and...


  • Utica, New York, United States Scott Grates - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and promoting State Farm insurance and financial services.Key ResponsibilitiesBuild and Maintain Customer RelationshipsYou will be...


  • Utica, New York, United States NBT Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Contact Center Agent I to join our team at NBT Bank. As a Contact Center Agent I, you will be responsible for providing exceptional customer service and support to our customers through various channels, including phone, email, and online chat.Key ResponsibilitiesResolve customer inquiries and...


  • Utica, New York, United States Bass Pro Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Outfitter. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting the benefits of our CLUB membership, and executing all CLUB operational and compliance programs.Key...


  • Utica, New York, United States Excellus BlueCross BlueShield Inc Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Care Advocate I to join our team at Excellus BlueCross BlueShield Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our members and business partners, responding to inquiries, and resolving issues in a professional and...