Sales and Service Technician

1 month ago


Ventura, California, United States Bridgestone Americas Full time
Company Overview

Bridgestone Americas is a leading tire and automotive services company with a strong presence in North America. Our company operates over 2,200 stores across the continent, employing over 22,000 teammates. We are committed to serving our customers with superior quality and providing a positive work environment for our employees.

We believe in championing all perspectives and individuals, and we strive to create a diverse and inclusive work environment. Our company offers a range of benefits, including competitive pay, formal training, performance incentives, paid vacation and holidays, and a 401(k) plan.

Job Category

Retail

Position Summary

The Sales and Service Technician is a unique hybrid role that combines customer service and sales skills with basic vehicle service tasks. This role is responsible for serving customers through assessing their needs, recommending products and services, and performing entry-level vehicle services. The successful candidate will learn all aspects of store operations and effectively flex between interacting with customers and completing basic vehicle service tasks.

Responsibilities
  • Customer service, sales, and customer issue resolution (75%):
  • Basic vehicle service tasks, oil, tires, and fluids (25%):
  • Store operations, opening/closing, inventory, and displays (as needed):
Growth and Career Development

This role offers opportunities for growth and career development, including assisting managers or acting as a manager-on-duty in certain circumstances. The successful candidate will learn all aspects of store operations and flex between front and back shop tasks.

Minimum Qualifications
  • High School Diploma or equivalent:
  • Valid automobile driver's license:
  • Customer service and career growth mindset:
  • Ability to learn and perform basic vehicle service tasks:
  • Ability to learn and operate store systems:
Preferred Qualifications
  • 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset:
  • Previous consumer retail sales experience:
  • Previous automotive experience a plus:
  • Previous management/supervisory experience a plus:
Our Crew Knows Benefits
  • Medical, dental, and vision starting day 1 for all teammates:
  • Paid vacation and holidays:
  • On-the-job training and company-funded ASE certifications:
  • Tuition reimbursement program:
  • Flexible work schedule:
  • 401(k) match:
  • On-demand pay program available:
Our Values Give Back to You
  • Professional Development:
  • Community Involvement:
  • Integrity and Teamwork:

Bridgestone Americas is proud to be an Equal Employment Opportunity/Affirmative Action employer. We consider all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.



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