Hotel Guest Services Coordinator

3 weeks ago


Carrollton, Texas, United States Marriott International Inc Full time

Courtyard Dallas Carrollton and Carrollton Conference Center is seeking a detail-oriented and customer-focused Hotel Guest Services Coordinator to join our team. This is a full-time position with a competitive hourly pay rate from $15.50 to $17.50 per hour.

In this role, you will be responsible for:

  • Welcoming and acknowledging guests according to company standards
  • Anticipating and addressing guests' service needs
  • Assisting individuals with disabilities
  • Ensuring that any outstanding requests or problems from the previous day receive priority and are resolved

You will also have the opportunity to earn monthly guest satisfaction incentives up to $150.00 and monetary incentives for outstanding customer service and achieving 100% perfect sales.

A comprehensive benefits package, including medical, dental, vision, and 401(k), is also available to our team members.



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