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Dining Room Attendant

2 months ago

Beverly Hills, California, United States Proper Hospitality Full time
Job Title: Dining Room Attendant

Job Summary:

The Dining Room Attendant plays a vital role in ensuring a seamless dining experience for guests by setting tables, maintaining cleanliness, and supporting the wait staff. This position requires a strong commitment to providing excellent service and a positive attitude.

Key Responsibilities:

  • Prepare the Dining Area: Clean and set tables, including arranging decorations, condiments, candles, napkins, service plates, and utensils.
  • Maintain Sanitation and Safety: Ensure adherence to sanitation and safety policies to safeguard the establishment and patrons.
  • Menu Presentation: Maintain the presentation of menus by keeping them clean, replacing damaged pages, cleaning chalkboards, and updating specials.
  • Table Settings: Monitor table settings, removing finished courses, replenishing utensils, and refilling water glasses promptly. Remain attentive to any spills or special needs of guests.
  • Support the Wait Staff: Assist the wait staff by setting up and restocking condiment stands, trash containers, and bus stations.
  • Closing the Dining Facility: Clean chairs and tables, sweep or vacuum floors, and dispose of trash and recyclables.
  • Job Knowledge: Stay updated on job knowledge by participating in staff training opportunities.
  • Reputation: Contribute to the organization's reputation by taking ownership of tasks, accepting new challenges, and seeking ways to enhance job performance.
  • Guest Experience: Anticipate guests' needs and provide proactive assistance to enhance their dining experience.
  • Collaboration: Collaborate with kitchen staff to ensure efficient food delivery and service flow.
  • Inventory Management: Assist in maintaining inventory of dining supplies and report shortages or damages as necessary.
  • Departmental Collaboration: Coordinate with other departments, such as housekeeping, to ensure cleanliness and organization throughout the dining area.
  • Guest Liaison: Act as a liaison between guests and management, addressing any concerns or feedback promptly and professionally.

Qualifications:

  • Experience: Minimum of 1 year of experience as a Busser in a café, restaurant, or hotel setting.
  • Attitude and Commitment: Positive attitude and a strong commitment to providing excellent service.
  • Service-Oriented Mindset: Service-oriented mindset with the ability to work well in a team environment.
  • Industry Knowledge: Knowledgeable about practices within the Food & Beverage/Hospitality industry.
  • Flexibility: Willingness to work flexible schedules, including evenings, nights, weekends, and holidays.
  • Collaboration Skills: Ability to collaborate effectively with colleagues across departments.
  • Attention to Detail: Attention to detail, speed, and accuracy in performing job functions.
  • Teamwork and Communication Skills: Excellent teamwork and communication skills.