In Room Dining Order Taker
6 days ago
Waldorf Astoria Beverly Hills is seeking a highly skilled In Room Dining Order Taker to join our Food and Beverage Team. As a key member of our team, you will be responsible for delivering exceptional guest experiences through prompt and friendly service.
Key Responsibilities:- Answer room service telephones and take guest food and beverage orders in a timely and efficient manner.
- Ensure knowledge of menu items, including promotions, specials, and preparation methods.
- Upsell food and beverage items to enhance guest experience.
- Take guest orders and input them into the point-of-sale system.
- Reconcile checks upon delivery of orders, verifying totals, gratuity, and managing the cash drawer and house bank.
- Minimum 1 year of experience in a hotel or restaurant setting.
- Fluent in English.
- Professional presentation and good communication skills.
- Ability to work with maximum accuracy and efficiency.
- Strong organizational skills and ability to multitask in a fast-paced environment.
- 5-star restaurant experience.
- Luxury experience.
- Training in Forbes standards of service.
- Additional language skills in German, French, Spanish, Arabic, Japanese, Korean, or Chinese.
Hilton is proud to offer a comprehensive benefits package, including access to your pay when you need it, medical insurance coverage, mental health resources, and more. We support the mental and physical wellbeing of all Team Members, so they can thrive personally and professionally in a diverse and inclusive environment.
Join our team and experience the Hilton difference
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