Field Service Technician

3 days ago


St Louis MO USA, United States Sungrow Power Supply Co., Ltd. Full time
About Sungrow

Sungrow Power Supply Co., Ltd. is a global leader in the development and manufacturing of solar inverters and energy storage systems. With over 25 years of experience in the renewable energy industry, Sungrow has established itself as a trusted partner for utility-scale, commercial, and residential solar projects worldwide.

The Position

We are seeking a highly skilled Field Service Technician to join our team in the St. Louis area. As a Field Service Technician, you will be responsible for providing technical support and maintenance services for our solar inverter and battery storage systems. This is a dynamic and fast-paced position that requires strong technical skills, excellent communication abilities, and a customer-focused approach.

Key Responsibilities
  • Perform complex field engineering assignments for battery storage and PV applications
  • Conduct pre-commissioning and commissioning of battery storage systems and solar inverters
  • Perform preventive maintenance projects and troubleshoot electrical and electronic issues
  • Collaborate with sales teams to provide technical support and solutions for commercial, industrial, and utility-scale customers
  • Develop and maintain technical documentation and procedures for field service operations
  • Participate in training and development programs to enhance technical skills and knowledge
Requirements
  • 7+ years of experience in engineering and technical fields
  • 3+ years of experience in battery storage systems and 2+ years in solar inverters
  • Strong technical problem-solving skills and ability to work with test equipment and hand tools
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite and other technical tools
Competencies
  • Technical problem-solving and analytical skills
  • Self-starter with strong initiative and excellent communication skills
  • System and product-level mindset
  • Detailed-oriented nature and strong initiative
  • Strong technical support focus and service-oriented individual
Travel and Work Location
  • 80%+ travel required
  • Full-time position in the St. Louis area
Compensation and Benefits
  • Competitive compensation package and benefits
  • Strong personal and company growth opportunities


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