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Client Support Specialist

2 months ago

Canal Winchester, Ohio, United States Greear And Associates Full time
Customer Service Representative

Greear And Associates is seeking a dedicated full-time Customer Service Representative who will thrive in delivering exceptional service standards for our valued clients while also assisting potential customers. While prior experience is not mandatory, a Property & Casualty License is preferred. We encourage interested candidates to complete the application form and assessment to be considered for this role.

Benefits
  • Generous Paid Time Off (PTO)
  • Monday to Friday Work Schedule
  • Retirement Savings Plan
  • Opportunities for Career Advancement
  • Comprehensive Hands-on Training
Key Responsibilities
  • Manage customer policy modification requests
  • Confirm customer details accurately
  • Respond to incoming calls in a timely manner
  • Coordinate appointments for the sales team
  • Address inquiries and requests within established timeframes
Qualifications
  • Positive and enthusiastic demeanor
  • Strong multi-tasking abilities
  • Exceptional Customer Service Skills
  • Results-driven approach
  • Capability to manage challenging situations with professionalism