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Retail Store Manager

2 months ago

Kilgore, Texas, United States Goodwill Industries of East Texas Full time

Job Summary:

We are seeking a highly skilled and customer-focused Retail Lead to join our team at Goodwill Industries of East Texas. As a Retail Lead, you will be responsible for providing exceptional customer service, training employees, and ensuring the smooth operation of our retail stores.

Key Responsibilities:

  • Customer Service: Greet and assist all customers with a high level of professionalism and courtesy.
  • Employee Training: Ensure that all employees are trained for their jobs and equipped to provide excellent customer service.
  • Store Operations: Oversee the daily operations of the store, including inventory management, visual merchandising, and sales floor maintenance.
  • Leadership: Lead by example and demonstrate a strong commitment to customer service and employee development.

Requirements:

  • High School Diploma or Equivalent: Required
  • Customer Service Experience: 2+ years of experience in a customer-facing role
  • Leadership Experience: 1+ year of experience in a leadership role