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Kilgore, United States Goodwill Industries of East Texas Full timeEssential. Duties and Responsibilitiesinclude the following: Greets and assists all customers (Internal & External) with exceptional customer service on a continuous basis. Insures that all employees are trained for the jobs they will be performing, Retail, Lead, Skills, Customer Service, High School, Store Manager, Business Services
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Retail Lead
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Kilgore, United States Goodwill Industries Full timeDescriptionEssential Duties and Responsibilities include the following: Greets and assists all customers (Internal & External) with exceptional customer service on a continuous basis. Insures that all employees are trained for the jobs they will be performing, trained for the equipment they will be using, and understand the potential safety hazards for...
Retail Lead
4 weeks ago
At Goodwill Industries, we are seeking a highly motivated and experienced Retail Lead to join our team. As a Retail Lead, you will be responsible for overseeing the daily operations of our retail store, ensuring that all customers receive exceptional service and that our store is maintained in a clean and safe environment.
Key Responsibilities:- Supervise and train store staff to ensure excellent customer service and a positive shopping experience.
- Monitor and maintain store inventory, including receiving and processing shipments, and ensuring that all merchandise is properly displayed and priced.
- Manage store operations, including opening and closing procedures, cash handling, and security protocols.
- Develop and implement sales strategies to drive revenue growth and meet sales targets.
- Collaborate with the store management team to achieve business objectives and improve store performance.
- Ensure compliance with company policies and procedures, including safety protocols and security procedures.
- Perform other duties as assigned by management.
- High school diploma or equivalent required; associate's or bachelor's degree in business or a related field preferred.
- Minimum three months of retail management experience, with a proven track record of success in leading teams and driving sales growth.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, staff, and management.
- Ability to work in a fast-paced environment, with a strong attention to detail and a commitment to delivering exceptional customer service.
- Basic math skills and ability to operate a cash register and point-of-sale system.
- Valid driver's license and insured vehicle required.
- A competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A commitment to diversity, equity, and inclusion, with a focus on creating a workplace culture that values and respects all employees.