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Shift Manager

4 weeks ago

Kilgore, Texas, United States McDonald's Full time
About the Role

We are seeking a highly motivated and organized Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities
  • Lead shifts and ensure that the team is meeting McDonald's standards for quality, service, and cleanliness.
  • Monitor performance during the shift and take action to ensure that the team is meeting targets.
  • Communicate with the next Shift Manager to ensure a smooth transition and prepare for the next shift.
  • Manage inventory, maintain a clean and safe environment, and ensure that all equipment is in good working order.
  • Provide exceptional customer service and resolve any customer complaints in a timely and professional manner.
  • Recruit, train, and develop crew members to ensure that they have the skills and knowledge needed to perform their jobs effectively.
Requirements

To be successful in this role, you will need:

  • Previous leadership experience, preferably in a restaurant, retail, or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and decision-making skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer

As a Shift Manager at McDonald's, you will have the opportunity to:

  • Develop your leadership skills and take on new challenges.
  • Work in a dynamic and fast-paced environment.
  • Be part of a team that is committed to providing excellent customer service.
  • Enjoy competitive pay and benefits, including paid vacation time and opportunities for advancement.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and organized individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.