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Furniture Sales Consultant

2 months ago

Kingston, Massachusetts, United States Kingston Collection Full time

Position Title: Furniture Sales Consultant

Employment Type: Part-Time

Company Overview:

Kingston Collection is a renowned leader in the home furnishings industry, dedicated to providing exceptional value and style to our customers. Our commitment to community engagement and customer satisfaction has established us as a trusted name in retail.

Role Summary:

The Furniture Sales Consultant plays a vital role in delivering outstanding customer service and achieving sales targets. This position requires a deep understanding of our product offerings and the ability to create a welcoming shopping environment for customers.

Key Responsibilities:

  • Deliver exceptional customer service by prioritizing customer needs and ensuring a positive shopping experience.
  • Meet and exceed personal and departmental sales goals while demonstrating extensive product knowledge.
  • Assist customers with their selections, providing recommendations that enhance their furniture choices.
  • Handle returns and delivery inquiries with professionalism and courtesy.
  • Utilize technology and sales systems effectively to complete transactions and maintain customer profiles.
  • Engage with customers pre- and post-purchase to ensure satisfaction and build lasting relationships.
  • Stay informed about current promotions, product offerings, and industry trends.
  • Maintain the department's visual standards and ensure a tidy shopping environment.
  • Adhere to company policies regarding asset protection and inventory management.

Qualifications:

  • No formal education or prior experience required.
  • Excellent interpersonal skills with the ability to communicate effectively with diverse customers.
  • Adaptable and resourceful, able to thrive in a dynamic retail environment.
  • Willingness to work flexible hours, including evenings and weekends.

Physical Requirements:

  • Ability to stand and walk for extended periods.
  • Occasional lifting of items up to 25 lbs.
  • Frequent use of technology and equipment necessary for job functions.

This job description is intended to provide a general overview of the position and is not exhaustive. Kingston Collection is an equal opportunity employer committed to diversity and inclusion in the workplace.