Technical Support Specialist

1 month ago


ValdeReuil, Normandie, United States Dave & Busters Full time
Job Summary

As a Support Technician at Dave & Busters, you will be responsible for the repair and maintenance of the building's technical equipment, including games and simulators. Your goal will be to deliver an exceptional Guest experience by providing timely and accurate service.

Key Responsibilities
  • Perform routine maintenance and repairs on technical equipment to ensure optimal performance.
  • Respond to Guest complaints and resolve issues in a timely and professional manner.
  • Collaborate with supervisors to ensure seamless communication and problem-solving.
  • Provide exceptional customer service to ensure a positive Guest experience.
Requirements

To be successful in this role, you will need to possess excellent technical skills, strong communication abilities, and a customer-focused mindset.


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