Medical Assistant/Patient Service Specialist
4 weeks ago
Job Summary:
We are seeking a highly skilled Medical Assistant/Patient Service Specialist to join our Cardiology Department team. As a Medical Assistant, you will play a vital role in providing quality patient care and supporting our healthcare team.
Key Responsibilities:
- Assist providers with patient care, ensuring patients are properly prepared for visits and verifying relevant information.
- Assist with in-office procedures, utilizing necessary techniques and equipment.
- Answer phone calls, screen and triage as needed, and perform other telephone duties.
- Be knowledgeable about medical devices and equipment, as well as clinical systems, protocols, and policies.
- Prepare laboratory specimens for testing, clean exam rooms, and maintain equipment.
- Execute paperwork, including updating patient records and making follow-up phone calls.
- Coordinate mail processing, including receipt of record releases, copying of records, and responding to general office requests.
- Manage physician schedules, following up on no-shows and sending reminders.
Requirements:
- High school diploma or equivalent
- Successful completion of a clinical training program or work experience in a Medical Assistant capacity
- National certification from AAMA, NMAA, or equivalent (preferred)
- Physical ability to lift linens, supplies, and patients
- CPR certification
What We Offer:
- Vacation, holiday, and sick time
- Medical, dental, vision, and other elective insurances
- Tuition reimbursement
- Medical Assistant educational loan reimbursement
About Us:
Hawthorn Medical Associates, an affiliate of Steward Health Care, is a leading multi-specialty group practice in the Greater New Bedford area. We offer a dynamic work environment and opportunities for professional growth and development.
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