Medical Assistant/Patient Service Specialist
4 weeks ago
Job Title: Medical Assistant/Patient Service Specialist
Job Summary:
We are seeking a highly skilled and dedicated Medical Assistant/Patient Service Specialist to join our team at Hawthorn Medical Associates. As a Medical Assistant/Patient Service Specialist, you will play a vital role in providing quality patient care and supporting our healthcare team.
Key Responsibilities:
- Assist providers with patient care, ensuring patients are properly prepared for their visit and verifying relevant information.
- Assist with in-office procedures, utilizing necessary techniques and maintaining a clean and safe environment.
- Answer phone calls, screen and triage patients, and perform other telephone duties as required.
- Be knowledgeable about medical devices and equipment, as well as clinical systems, protocols, and policies.
- Obtain and prepare laboratory specimens for testing, and maintain a clean work area.
- Execute paperwork, including updating patient electronic medical records and following up with phone calls.
- Coordinate mail processing, including receipt of record releases, copying of records, and mailing of records/correspondence.
- Manage physician schedules, following up on patient no-shows and sending reminders as needed.
Requirements:
- High school diploma or equivalent
- Successful completion of a clinical training program, and/or work experience in a Medical Assistant capacity
- National certification from AAMA, NMAA, or equivalent
- Must be physically capable of lifting linens, supplies, and patients while utilizing proper body mechanics
- CPR Certified
What We Offer:
- Vacation, holiday, and sick time
- Medical, dental, vision, and other elective insurances
- Tuition reimbursement
- Medical Assistant educational loan reimbursement
About Hawthorn Medical Associates:
Hawthorn Medical Associates is a leading multi-specialty group practice in the Greater New Bedford area, providing high-quality, comprehensive medical care to over 138,000 patients each year.
About Steward Health Care:
Steward Health Care is a physician-led, minority-owned, integrated health care system dedicated to revolutionizing the way health care is delivered, creating healthier lives, thriving communities, and a better world.
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