Ecommerce Operations Coordinator
3 weeks ago
We are seeking a highly skilled Ecommerce Operations Coordinator to join our team at Gabriela Hearst. As a key member of our e-commerce team, you will be responsible for ensuring the smooth operation of our online store, providing exceptional customer service, and driving business growth.
Key Responsibilities- Product Management: Manage product uploads and site updates to ensure accurate product listings and curated collections that support featured stories and email campaigns.
- Customer Service: Serve as the primary point of contact for e-commerce customers, addressing inquiries via phone and email with a focus on maintaining high customer service standards.
- Return Process: Oversee the e-commerce return process, coordinating with retail teams and warehouse for efficient order fulfillment and managing omnichannel initiatives.
- Email Marketing: Collaborate with the E-commerce manager to create and update email templates, manage the email calendar, KPIs, and content strategy, while distributing monthly activations for leadership feedback.
- Sales and Reporting: Review daily sales and pre-orders, ensuring proper allocation and fulfillment across retail stores and 3PL providers, and provide weekly reporting on sales performance and key KPIs.
- Digital Business Needs: Assist with digital business needs, including site testing, product imagery, blog creation, product copy updates, and resolving complex issues with third-party customer service teams and shipping providers.
- Project Management: Proven ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Luxury Clientele: Strong understanding of luxury clientele, language, and customer service expectations.
- Communication Skills: Excellent verbal and written communication skills, with a customer-centric mindset.
- High-Pressure Situations: Ability to handle high-pressure situations with diplomacy and professionalism.
- Technical Skills: Proficient in Microsoft Office Suite, experience with Shopify and Klaviyo preferred.
- Self-Motivation: Self-motivated, proactive, and accountable, with an ability to work independently.
-
Ecommerce Sales Coordinator
4 weeks ago
New York, New York, United States Golden Touch Group, Inc. Full timeAbout the RoleWe are seeking a highly skilled Ecommerce Sales Coordinator to join our team at Golden Touch Group, Inc. As a key member of our ecommerce team, you will be responsible for ensuring the timely and accurate processing of orders, as well as the launch of new products across all key marketplaces.Key ResponsibilitiesOrder Management: Monitor orders...
-
Ecommerce Product Photography Operations Manager
2 hours ago
New York, New York, United States Proper Cloth Full timeJob OverviewProper Cloth is seeking an experienced Ecommerce Product Photography Manager to oversee the ecommerce photography process. The ideal candidate will have a high attention to detail, excellent organization skills, and a keen eye for photography.ResponsibilitiesManage daily operations and oversee the total process of ecommerce photographyCoordinate...
-
Ecommerce Director
4 weeks ago
New York, New York, United States Fanatics Full timeJob Title: Sr Director, eCommerceThe Sr Director, Ecommerce will be responsible for driving the growth of our digital retail marketplace and increasing ecommerce revenue on our owned website.Key Responsibilities:Develop and implement a comprehensive ecommerce strategy to achieve revenue and profitability targetsIdentify new growth opportunities and...
-
Ecommerce Director
3 weeks ago
New York, New York, United States NYC Alliance Company LLC Full timeJob DescriptionWe are seeking a highly skilled Ecommerce Director to lead our ecommerce operations, driving revenue growth, and enhancing the customer experience. As a key member of our team, you will be responsible for overseeing all aspects of our ecommerce operations, from product development to marketing and design.ResponsibilitiesDevelop and implement...
-
Ecommerce Marketplace Operations Manager
4 days ago
New York, New York, United States (Re)vive Full timeJob Title: Ecommerce Marketplace Operations ManagerAt (Re)vive, we are seeking a highly skilled Ecommerce Marketplace Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing and optimizing product listings across various online marketplaces.Key Responsibilities:Manage and optimize product listings on...
-
Ecommerce Director
4 weeks ago
New York, New York, United States Fanatics Full timeJob Title: Sr Director, eCommerceJob Description:Job Purpose:The Sr Director, Ecommerce will be responsible for driving our 3rd party digital retail marketplace and growing our ecommerce revenue on our owned website. This role demands a seasoned leader who will work hand-in-hand with our digital, product, tech, and marketing teams, lead and manage a team,...
-
Ecommerce Operations Specialist
1 month ago
New York, New York, United States Gabriela Hearst Full timeAbout the RoleWe are seeking a highly skilled Ecommerce Operations Coordinator to join our team at Gabriela Hearst. As a key member of our digital business operations team, you will play a critical role in ensuring the smooth operation of our e-commerce platform.ResponsibilitiesProduct Management: Oversee the upload and maintenance of products on our...
-
Ecommerce Logistics Coordinator
3 weeks ago
New York, New York, United States tarte cosmetics Full timeJob OverviewTarte Cosmetics is seeking a highly skilled Ecommerce Logistics Coordinator to join our team. As a key member of our logistics team, you will be responsible for ensuring seamless e-commerce order fulfillment and exceptional customer experience.Key ResponsibilitiesMonitor and resolve e-commerce order issues in collaboration with Customer Service...
-
Ecommerce Director
3 weeks ago
New York, New York, United States 24 Seven Talent Full timeClient Overview:Our client, a fashion retailer specializing in women's lingerie and intimates, is seeking a seasoned Ecommerce Director to drive growth and digital transformation.Role Overview:The ideal candidate will lead Ecommerce growth activities, overseeing day-to-day operations, and driving top-line sales, operating metrics, and KPIs. They will be...
-
Ecommerce Manager
4 weeks ago
New York, New York, United States Homewear Full timeEcommerce Manager Job DescriptionHomewear is seeking a highly organized and motivated Ecommerce Manager to oversee our entire Amazon business, including Seller Central and Vendor Central platforms.Key Responsibilities:Manage day-to-day operations of Amazon Seller Central and Vendor Central accounts.Analyze sales performance and advertising metrics to adjust...
-
Ecommerce Manager
3 weeks ago
New York, New York, United States Homewear Full timeJob Title: Ecommerce ManagerLocation: New York, NY (On-site)Company: Homewear (Sam Hedaya Corp.)Job Description:Homewear (Sam Hedaya Corp.) is seeking a highly organized and motivated Ecommerce Manager to oversee our entire Amazon business, including both Seller Central and Vendor Central platforms. The ideal candidate will be responsible for managing our...
-
Ecommerce Sales Specialist
4 weeks ago
New York, New York, United States MAXIMUS Full timeJob DescriptionOverviewPepsiCo is seeking a highly skilled Ecommerce Sales Specialist to drive growth and expansion in the rapidly evolving ecommerce landscape. As a key member of our team, you will play a critical role in developing and implementing integrated sales and capability strategies to achieve aggressive growth targets.The ideal candidate will have...
-
Ecommerce Optimization Specialist
3 days ago
New York, New York, United States Channel Marketing Full timeJob Title:Ecommerce Optimization SpecialistJob Description:We are a well-established Home Furnishings business with a growing eCommerce division. We are seeking an experienced Ecommerce Optimization Specialist to assist with day-to-day operations.The ideal candidate will have advanced knowledge of Amazon optimization and sponsored ads, as well as expertise...
-
Ecommerce Product Photography Team Lead
1 week ago
New York, New York, United States Proper Cloth Full timeJob Title: Ecommerce Product Photography ManagerWe are seeking an experienced Ecommerce Product Photography Manager to join our team at Proper Cloth. As a key member of our photography team, you will be responsible for overseeing the ecommerce photography process, managing a small team of photographers and product stylists, and ensuring that all photography...
-
Product Owner
4 weeks ago
New York, New York, United States Parkar Digital Full timeJob Title:Product Owner - Ecommerce SpecialistJob Overview:Parkar Digital is seeking a highly skilled Product Owner with exceptional communication abilities to collaborate closely with senior business stakeholders and drive prioritization and strategic decision-making for our Ecommerce initiatives.The ideal candidate will have deep expertise in the Ecommerce...
-
Ecommerce Livestreaming Operations Specialist
1 month ago
New York, New York, United States NIGHTSEA Full timeAbout NightseaNightsea is a subsidiary of Sailvan Times, a thriving technology-driven cross-border e-commerce company valued at $2.5 billion since its IPO. We specialize in high-quality sports apparel and clothing, serving a global clientele through various platforms, including Amazon, Walmart, eBay, and Wish, alongside direct sales via our websites.Job...
-
Operations Coordinator
3 hours ago
New York, New York, United States Pearhead Inc Full timeOperations CoordinatorWe are seeking a highly organized and detail-oriented Operations Coordinator to support our team with various tasks.Key Responsibilities:Acquire a strong knowledge of our brand and product portfolios to understand and contribute to the success of the businessBecome proficient in NetSuite Business Management SoftwareSupport all aspects...
-
Ecommerce Business Strategist
4 weeks ago
New York, New York, United States IHL Group Full timeJob Title: eCommerce Growth StrategistWe are seeking a highly skilled eCommerce Growth Strategist to join our team at IHL Group. As a key member of our team, you will be responsible for driving sales growth and building business strategy for our eCommerce business.About IHL GroupIHL Group is a New York City-Based, trend-driven company specializing in Women...
-
Ecommerce Merchandising Specialist
2 months ago
New York, New York, United States TopView Sightseeing Full timeJob OverviewAt TopView Sightseeing, we leverage our proprietary technology to craft exceptional experiences for travelers and locals alike. Our innovative software solutions enhance adventure exploration and streamline experience management. As we expand our operations globally, we are in search of dedicated professionals to contribute to our growth.We are...
-
Ecommerce Manager
4 weeks ago
New York, New York, United States Wrist Aficionado Full timeJob Title: Ecommerce ManagerCompany: Wrist AficionadoLocation: New York, NYJob Type: Full-timeAbout Us:Wrist Aficionado is a luxury watch and accessories retailer and wholesaler with over 30 years of experience in delivering competitive pricing, a vast selection, and excellent service. We feature well-known brands such as Rolex, Richard Mille, Audemars...