Customer Experience Sales Professional

1 week ago


Lynchburg, United States Berglund Luxury Auto Lynchburg Full time
About the Role

Berglund Luxury Auto Lynchburg is seeking a skilled Customer Experience Sales Specialist to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing expert guidance to discerning clients in the selection and purchase of luxury vehicles.

Key Responsibilities
  • Welcome and assist customers with utmost professionalism, ensuring a memorable experience in our luxury showroom.
  • Develop a deep understanding of each customer's vehicle preferences and desires, showcasing the features, benefits, and craftsmanship of our luxury vehicle inventory.
  • Arrange and conduct exclusive test drives to provide customers with a personalized experience.
  • Collaborate with the sales team to meet and exceed sales targets, maintaining a thorough understanding of current inventory, pricing, and dealership promotions.
  • Utilize strong negotiation and persuasion abilities to build lasting relationships with customers, ensuring their satisfaction with their purchase.
  • Stay current on industry trends and product knowledge to provide expert advice and guidance to customers.
Requirements
  • Previous experience in luxury sales or service is a plus.
  • Exceptional interpersonal and communication skills, with the ability to thrive in a fast-paced, team-oriented environment.
  • Strong negotiation and persuasion abilities, with a passion for providing excellent customer service.
  • Basic computer literacy and familiarity with CRM software is a plus.
  • Valid driver's license and a clean driving record.
About Us

Berglund Automotive is an equal opportunity employer, committed to diversity and inclusion. We encourage candidates from all backgrounds to apply.



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