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Property Management Specialist

2 months ago

Costa Mesa, California, United States UDR Inc Full time
Job Summary

We are seeking a highly skilled Business Manager to join our operations team at UDR Inc. in Southern, CA. This role will support multiple properties and offices, working closely with our team to ensure the financial goals are met.

Key Responsibilities
  • Work with residents and emergency rental assistance programs to ensure timely completion of applications.
  • Prepare and distribute accurate documents and files for eviction proceedings, using company standard templates.
  • Collect and record COVID declarations in our property database.
  • Collect rent, utility payments, and fees to reduce delinquency and bad debt write-offs.
  • Collaborate with our Lead Business Manager, Regional Managers, District Managers, and Community Directors to achieve financial objectives.
  • Post and oversee rent payments to our property database.
  • Calculate, approve, and send timely and accurate processing for all resident financial assistance upon move-out.
  • Complete administrative tasks associated with site operations, including accounting and financial reporting, making bank deposits, reconciling resident accounts, and performing other clerical tasks assigned.
  • Coordinate with local authorities to effectively handle evictions.
  • Coordinate with our billing and collection agencies in response to security deposit accounting disputes.
  • Appear in court when necessary to respond to small claims or UD hearings.
  • Verify utility changeovers for current residents and accurate final billing for move-outs or cancelled notices to vacate.
  • Prepare and confirm data entry necessary to update month-end reporting.
  • Provide exceptional customer service to internal and external customers.
  • Comply with all company policies and procedures related to employment.
  • Commit to living our company values each day in every action taken when executing the essential functions of the job.
Requirements
  • Minimum two years' experience in property management or related business operations.
  • Experience with collections, evictions, and delinquency management.
  • Strong organizational skills and excellent verbal and written communication skills.
  • Customer service experience.
  • OneSite software experience is preferred.
Benefits
  • Medical, dental, and vision plans.
  • Medical flexible spending account.
  • Dependent care spending account.
  • Lifestyle spending account.
  • Supplemental term life insurance.
  • Voluntary cancer insurance.
  • Supplemental short-term disability insurance / AD&D insurance.
  • Voluntary long-term care insurance.
  • 401(k) plan with company match.
Hourly Range
  • $26.44/hr. – $28.85/hr., depending on experience.