Player Development Coordinator

1 week ago

Auburn, Washington, United States Muckleshoot Casino Full time
About the Role

We are seeking a highly skilled and detail-oriented Player Development Coordinator to join our team at Muckleshoot Casino Resort. As a key member of our marketing department, you will play a vital role in supporting the growth and development of our players.

Key Responsibilities
  • Provide exceptional guest service and support to players, ensuring a positive and welcoming experience.
  • Manage and maintain accurate records of player information, including ticket inventory and tracking.
  • Coordinate and assist with the execution of marketing events and promotions, including data entry and list management.
  • Support the development and implementation of player engagement strategies, including gifting programs and player development initiatives.
  • Collaborate with cross-functional teams to ensure seamless execution of events and promotions.
  • Perform specialized and technical clerical work, including document creation, data entry, typing, and filing.
  • Assist with the maintenance of office supplies and place orders as needed.
  • Support special projects and events as assigned by department staff.
Requirements
  • Associate's degree or equivalent from a two-year college or technical school.
  • Three years of administrative assistant experience to senior management in a fast-paced, detail-oriented environment.
  • One year of marketing administrative support experience to senior staff.
  • Exceptional guest service skills and ability to work with the public.
  • Advanced verbal and written communication skills, with proficiency in English.
  • Strong analytical, statistical, mathematical, and critical thinking skills.
  • Ability to work in a high-demand environment with strong deliverables.
  • Proficient conflict resolution and negotiating skills.
  • Organizational and time management skills.
  • Confidentiality in handling materials and information.
  • Proficiency in Microsoft Office Suite Programs.
What We Offer
  • Competitive salary of $25.51/hr. with discretionary performance bonuses 2x a year.
  • Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
  • Complimentary meals and covered team member parking.
  • Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage.
  • Flexible Spending Account options for health care expenses.
  • Company-paid gaming licenses (Class A & Class B).
  • Variety of additional voluntary benefits and retirement plans.
Work Environment

Muckleshoot Casino Resort is a dynamic and fast-paced environment that requires a high level of energy and enthusiasm. As a Player Development Coordinator, you will be working in a team-oriented environment with a focus on delivering exceptional guest service and supporting the growth and development of our players.

We are committed to creating a positive and safe work environment that promotes teamwork, respect, and open communication. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.

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