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Customer Service Ambassador
2 months ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at the American Automobile Association. As a Customer Service Representative, you will be responsible for providing exceptional service to our members through inbound phone calls, resolving customer issues, and offering meaningful solutions.
Key Responsibilities- Provide exceptional customer service through inbound phone calls, resolving customer issues and offering meaningful solutions.
- Listen and understand customer concerns, while offering valuable products and services.
- Actively listen and engage members and fellow team members with a "can do" attitude.
- Operate in a fast-paced environment, adapting to changing situations and priorities.
- Prior customer service experience, preferably in a call center environment.
- Excellent communication skills, both written and verbal.
- Ability to multi-task and perform well in a fast-paced environment.
- Proficiency using computers and software applications.
- A flexible and adaptable attitude, with a strong focus on customer satisfaction.
- Competitive hourly rate, with opportunities for advancement.
- Comprehensive benefits package, including health, dental, and vision coverage.
- 401(k) savings plan with company match and pension plan.
- Tuition assistance and professional development opportunities.
- Employee discounts and wellness program.
The American Automobile Association is a leading provider of automotive, travel, and insurance services. We are committed to delivering exceptional service to our members, and we are seeking a talented and customer-focused individual to join our team.
