Client Support Specialist

1 week ago

Hicksville, New York, United States First Advantage Full time
Become a Part of First Advantage

At First Advantage, we place a strong emphasis on our people, whether they are clients, partners, or our dedicated team members. If you are eager to embark on a rewarding career and play a crucial role in delivering essential background screening solutions for leading global brands, we invite you to explore this opportunity.

Our Mission:

We lead the way in recruitment solutions, enabling organizations to make informed hiring choices and optimize their onboarding processes. As a prominent HR technology firm, First Advantage provides innovative tools that assist clients in managing risks and attracting exceptional talent. Our advanced technology platform allows us to create customized screening programs for a vast array of clients around the globe. With a workforce that spans multiple countries and a commitment to excellence, First Advantage conducts millions of screenings each year across numerous regions.

Your Profile:
  • You are proactive and ready to take initiative on various projects.
  • You work well in collaborative, cross-functional teams.
  • You are a creative thinker, constantly seeking improvements in processes.
  • You have a passion for continuous learning, particularly in Human Capital and technology.
  • You possess strong customer service skills and manage administrative responsibilities effectively.
Key Qualifications for Success:
  • Prior experience in customer service environments
  • Bilingual capabilities in English and Spanish
  • Proficiency in Microsoft Office and strong writing skills
  • Excellent problem-solving abilities and understanding of contractual agreements
  • Commitment to following company policies and regulations
  • Outstanding organizational and multitasking skills
Why Choose First Advantage for Your Career:

First Advantage is embracing a technological transformation, and we are on the lookout for individuals passionate about technology to foster innovation, improve user experiences, and lead our teams through significant changes. We offer a comprehensive benefits package, including health coverage, a retirement savings plan, flexible paid time off, and numerous opportunities for professional growth.

Commitment to Equal Opportunity:

First Advantage is dedicated to promoting diversity and inclusion, creating a workplace where every individual is valued and empowered. We are an equal opportunity employer, ensuring diversity in all facets of our operations and hiring practices, free from discrimination based on various factors, in compliance with applicable laws.

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