Clinical Support Associate
6 days ago
We are seeking a highly skilled Clinical Support Associate to join our team in ambulatory care settings. The ideal candidate will provide essential clinical and administrative support, contributing to a patient-centered environment that fosters health and wellness.
Responsibilities:- Clinical Duties:
- Administer medications and perform venipuncture and immunizations for adult and pediatric patients, adhering to current pharmacological principles and standard universal precautions.
- Conduct primary patient care, considering the patient's age and developmental needs, ensuring quality measure requirements are met.
- Prepare patients for examination by rooming them, taking their vital signs, and recording their history, maintaining accurate medical charts.
- Perform waived testing and specimen collection as needed, maintaining Joint Commission compliance.
- Adhere to hand hygiene, medication administration, and assisting with procedures, following standard protocols.
- Administrative Duties:
- Review and prepare medical charts, ensuring all necessary information is included before patient visits, meeting quality measure requirements.
- Set up examination rooms daily, ensuring cleanliness, adequate supplies, and Joint Commission compliance, maintaining a safe and efficient work environment.
- Screen patients without appointments and communicate relevant medical information to the RN Health Administrator and Provider, responding to inquiries from patients, pharmacies, hospitals, and physicians via phone, fax, and email.
- Assist with scheduling patient appointments when necessary, completing all administrative tasks, phone messages, and patient case tasks within the electronic medical record system by the end of each business day.
- Customer Service:
- Provide a positive and welcoming experience for all internal and external customers, exceeding their expectations to ensure the highest quality service and best possible outcomes.
- Education: Medical Assistant program (diploma or certificate) completion.
- Certification: Registered or certified through the AMT Certification exam.
- Other Requirements:
- Ability to work late evenings, weekends, and some holidays.
- Willingness to travel and work at various clinic locations as needed.
- Comprehensive health insurance (BCBS), including medical, dental, and vision coverage.
- Sign-on bonus: $500-750.
- Hourly Range: $17.50-$21.50.
- Life insurance (LTD, STD, ADD).
- Paid Time Off (PTO), 11 holidays, Health and Wellness Day.
- 403(b) retirement plan.
- Tuition reimbursement.
- Employee Assistance Program (EAP).
- Discounts on products such as cellphones and restaurant offerings.
The estimated salary range for this position is $37,000-$43,600 per year, based on an hourly wage of $17.50-$21.50, depending on experience and qualifications.
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