Clinical Support Associate

6 days ago


Chicago Heights, Illinois, United States GLE Creative Talent, Inc. Full time
Job Summary:

We are seeking a highly skilled Clinical Support Associate to join our team in ambulatory care settings. The ideal candidate will provide essential clinical and administrative support, contributing to a patient-centered environment that fosters health and wellness.

Responsibilities:
  • Clinical Duties:
    • Administer medications and perform venipuncture and immunizations for adult and pediatric patients, adhering to current pharmacological principles and standard universal precautions.
    • Conduct primary patient care, considering the patient's age and developmental needs, ensuring quality measure requirements are met.
    • Prepare patients for examination by rooming them, taking their vital signs, and recording their history, maintaining accurate medical charts.
    • Perform waived testing and specimen collection as needed, maintaining Joint Commission compliance.
    • Adhere to hand hygiene, medication administration, and assisting with procedures, following standard protocols.
  • Administrative Duties:
    • Review and prepare medical charts, ensuring all necessary information is included before patient visits, meeting quality measure requirements.
    • Set up examination rooms daily, ensuring cleanliness, adequate supplies, and Joint Commission compliance, maintaining a safe and efficient work environment.
    • Screen patients without appointments and communicate relevant medical information to the RN Health Administrator and Provider, responding to inquiries from patients, pharmacies, hospitals, and physicians via phone, fax, and email.
    • Assist with scheduling patient appointments when necessary, completing all administrative tasks, phone messages, and patient case tasks within the electronic medical record system by the end of each business day.
  • Customer Service:
    • Provide a positive and welcoming experience for all internal and external customers, exceeding their expectations to ensure the highest quality service and best possible outcomes.
Requirements:
  • Education: Medical Assistant program (diploma or certificate) completion.
  • Certification: Registered or certified through the AMT Certification exam.
  • Other Requirements:
    • Ability to work late evenings, weekends, and some holidays.
    • Willingness to travel and work at various clinic locations as needed.
Benefits:
  • Comprehensive health insurance (BCBS), including medical, dental, and vision coverage.
  • Sign-on bonus: $500-750.
  • Hourly Range: $17.50-$21.50.
  • Life insurance (LTD, STD, ADD).
  • Paid Time Off (PTO), 11 holidays, Health and Wellness Day.
  • 403(b) retirement plan.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP).
  • Discounts on products such as cellphones and restaurant offerings.

The estimated salary range for this position is $37,000-$43,600 per year, based on an hourly wage of $17.50-$21.50, depending on experience and qualifications.



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