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Senior Cybersecurity Incident Response Engineer

2 months ago

Dallas, Texas, United States Comcast Full time

Comcast Business provides a comprehensive range of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions designed to assist organizations of all sizes in navigating future challenges. Leveraging the nation's most extensive Gig-speed broadband network and supported by round-the-clock customer service, Comcast Business stands as the leading technology provider for small enterprises and ranks among the top service providers in the Enterprise sector. Recognized consistently by industry analysts and associations for its leadership and innovation, Comcast Business is also one of the fastest-growing providers of Ethernet services.

Position Overview

The Senior Cybersecurity Incident Response Engineer is tasked with meticulously documenting security incidents, evaluating the extent of damage incurred, and identifying the underlying causes of such incidents. This role is pivotal in spearheading proactive threat hunting initiatives aimed at identifying and mitigating potential risks. The ideal candidate will possess extensive experience, knowledge, and expertise in the field, and will typically set their own work priorities while serving as a resource for less experienced colleagues.

Key Responsibilities

  • Thoroughly document security incidents, evaluate the damage they inflict, create a detailed incident timeline with supporting evidence, ascertain the root cause of the incident, and offer remediation recommendations.
  • Engage in proactive threat hunting initiatives to uncover risks and anomalies within the environment. Analyze alerts generated from behavior-based detection systems.
  • Remain informed about current threat intelligence trends and news, disseminating information regarding new vulnerabilities and campaigns through security bulletins.
  • Maintain libraries of detection rules and develop requirements for Security Orchestration Automation and Response (SOAR) procedures and playbooks.
  • Provide escalation support to the Security Operations Center and offer mentorship to junior analyst teams.

Preferred Certifications

  • GIAC Certified Incident Handler (GCIH)
  • GIAC Cyber Threat Intelligence (GCTI)
  • GIAC Certified Forensic Analyst (GCFA)
  • Certified Information Systems Security Professional (CISSP)

All employees are expected to:

  • Understand and apply our Operating Principles as guidelines for their work.
  • Prioritize the customer experience by thinking and acting in ways that place customers first, providing seamless digital options at every interaction, and transforming them into advocates for our products and services.
  • Be enthusiastic learners and advocates of our innovative technology, products, and services, particularly our digital tools and experiences.
  • Collaborate effectively as a team to achieve significant outcomes and remain open to new ideas.
  • Actively participate in the Net Promoter System, which encourages employee and customer feedback, by engaging in huddles, making follow-up calls, and identifying opportunities for improvement.
  • Drive results and foster growth.
  • Champion inclusion and diversity.
  • Act with integrity towards colleagues, customers, investors, and the community.

Education

A Bachelor's Degree is preferred; however, Comcast may also consider candidates with a combination of relevant coursework and experience, or those with substantial related professional experience.

Experience

5-7 years of relevant experience is preferred. Comcast is committed to being an equal opportunity employer. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.