Retail Sales Associate

4 weeks ago


Bellingham, Washington, United States Ross Stores, Inc. Full time
Job Summary

The Retail Associate is responsible for providing exceptional customer service and ensuring a positive shopping experience for customers. This role involves maintaining a clean and organized store environment, processing transactions accurately, and assisting customers with their purchases.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and courteous manner, respond to customer inquiries, and resolve customer complaints in a professional and timely manner.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Transaction Processing: Process transactions accurately and efficiently, including handling cash, credit card, and check transactions.
  • Merchandise Presentation: Ensure that merchandise is properly displayed and maintained, including restocking shelves and facing merchandise.
  • Teamwork: Work collaboratively with other associates to achieve sales goals and provide excellent customer service.
Requirements
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to interact with customers and associates in a professional and courteous manner.
  • Problem-Solving Skills: Ability to resolve customer complaints and issues in a professional and timely manner.
  • Attention to Detail: Ability to maintain accurate records and process transactions accurately.
  • Teamwork: Ability to work collaboratively with other associates to achieve sales goals and provide excellent customer service.
Working Conditions

The Retail Associate will work in a fast-paced retail environment, with frequent customer interactions and a high level of activity. The associate will be required to stand for long periods, lift up to 25 pounds, and use a cash register and other equipment as needed.

Benefits

Ross Stores, Inc. offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off. Additionally, associates are eligible for discounts on merchandise and other benefits.



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