Retail Operations Manager

4 weeks ago


Bellingham, Washington, United States Burlington Full time

Company Overview: At Burlington, we pride ourselves on being a caring and inclusive organization that values diversity and community strength. We're a rapidly growing retail brand with a passion for providing our customers with amazing prices on the brands and styles they love. As we expand across the nation, we're seeking talented individuals to join our team as Full-Time Retail Front End Supervisors.

Salary: The estimated annual salary for this role is $38,500-$45,200, depending on experience. As a member of our team, you'll enjoy a competitive wage, flexible hours, and an associate discount. Our benefits package includes medical, dental, and vision coverage, including life and disability insurance. Full-time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan.

Job Description: As a Retail Front End Supervisor, you'll be an integral part of our store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. You'll supervise all store functions and associates while in the role of Manager on Duty, maximize sales results through training, developing, and coaching of direct reports, and promote safety for both our customers and associates by adhering to company guidelines.

Key Responsibilities:

  • Supervise all store functions and associates while in the role of Manager on Duty
  • Maximize sales results through training, developing, and coaching of direct reports
  • Promote safety for both our customers and associates by adhering to company guidelines
  • Cultivate a diverse culture based on teamwork and collaboration
  • Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
  • Reinforce our company Asset Protection strategies to eliminate shortage
  • Assist in recruiting, interviewing, and onboarding new associates
  • Participate in weekly workload planning meetings
  • Drives Community Relations participation through company programs and partnerships
  • Coordinate meal and break periods and monitors schedule adherence

Requirements:

  • At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
  • Strong interpersonal skills with a positive and engaging attitude
  • Ability to work a full-time schedule including nights, weekends, and holidays as required
  • Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

Benefits: As a member of our team, you'll enjoy a competitive wage, flexible hours, and an associate discount. Our benefits package includes medical, dental, and vision coverage, including life and disability insurance. Full-time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan.

Location: This role is located in Bellingham, WA. As a member of our team, you'll enjoy the beautiful Pacific Northwest scenery and the opportunity to grow with a rapidly expanding brand.

Posting Number: P



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