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Medical Assistant Care Coordinator

2 months ago


Phoenix, Arizona, United States Southwest Center for HIV AIDS INC Full time
Job Summary

The Southwest Center for HIV AIDS INC is seeking a highly skilled Medical Assistant Care Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in providing comprehensive care coordination services to our patients.

Key Responsibilities
  • Prepare patient records for appointments and coordinate appointments for specific care and diagnostic procedures.
  • Report communicable diseases to agencies as required and initiate and manage prior authorizations for medications and procedures.
  • Track laboratory and diagnostic tests, review patient gaps in care reports, and ensure appropriate follow-up of required patient care.
  • Complete next day follow-up visit calls to patients and assess challenges, situations, or issues presented and prioritize while assisting with resolution.
  • Work with various healthcare and support staff to assure smooth and efficient patient flow and clinical operations.
Requirements
  • 2 or more years of experience as a Medical Assistant.
  • High school diploma or completed GED.
  • Certificate of completion or diploma from an approved and accredited medical assisting training program.
  • Demonstrated cultural competency to professionally and respectfully serve the LGBTQIAS+ communities.
  • Excellent computer skills with proficiency in Microsoft Office and EHR software.
  • Highly organized, detail-oriented self-starter with excellent problem-solving skills.
Preferred Qualifications
  • Experience with Patient Centered Medical Home models of care.
  • Experience in Integrated Care settings.
  • Experience working in eClinicalWorks.
  • Bilingual in Spanish and English.
Environmental Factors, Physical Requirements, and Compliance
  • Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
  • Must be able to work at least two evenings per week.
  • Office environment, exposure to computer screens for lengthy periods of time.
  • Travel outside of the Phoenix region approximately 10% of the time.

The Southwest Center for HIV AIDS INC is an equal opportunity employer and values a healthy work environment free from harassment and discrimination based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information.