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Administrative Assistant Intern

2 months ago

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Job Title: Administrative Assistant Intern

St Joseph the Worker is seeking an Administrative Assistant Intern to support our Employment Specialist Team and Director of Programs. The successful candidate will provide administrative and clerical support to facilitate daily functions.

Key Responsibilities:
  • Answer and transfer phone calls, screening when necessary.
  • Maintain the voicemail system, ensuring that all voicemails are responded to in an efficient manner, or redirected to the appropriate recipient.
  • Welcome and direct clients and visitors, serving as the first point of contact for clients seeking services.
  • Retrieve and file all required initial client paperwork in Salesforce.
  • Respond to and resolve inquiries regarding services offered by St Joseph the Worker, as well as any other relevant questions.
  • Operate office equipment, including printer, personal desktop computer, and other standard office equipment as necessary.
Requirements:
  • High School diploma or equivalent required.
  • Clerical or related administrative experience preferred but not required.
  • Ability to type at least 45 WPM.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and a strong attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Proficient with Microsoft Office Suite or related software.
  • Must be able to obtain and maintain a Level One Fingerprint Clearance Card prior to hire.
Reporting and Evaluation:

The Administrative Assistant Intern will report directly to the Director of Programs. Annual reviews will be conducted to evaluate the intern's performance over the past year, including proficiencies in managing client calls, quality of client interactions, and value added to the team.