Human Services Assistant

4 weeks ago


Waco, Texas, United States Texas Department of Family and Protective Services Full time
Job Summary

This position functions as an assistant to agency staff and supervisors in providing human services to families involved in Child Protective Services (CPS) cases. The role includes transportation and documentation of services provided, supervising visitations between parents and children, and performing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services (DFPS) staff, representatives from various organizations, and the general public.

Key Responsibilities

- Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
- Observes and/or supervises parent and child visits.
- Completes appropriate forms and documentation concerning client contact, including data entry into IMPACT and other agency systems.
- Maintains out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
- Performs other duties as assigned and required to maintain unit operations, including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.

Requirements

This position requires use of the applicant's personal motor vehicle to complete job functions. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. A high school diploma or equivalent is required, with prior experience in a related field preferred.

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