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Human Services Assistant

1 month ago


Waco, Texas, United States Texas Department of Family and Protective Services Full time

Job Summary: We are seeking a highly motivated and detail-oriented Human Services Technician to join our team at the Texas Department of Family and Protective Services. As a Human Services Technician, you will provide critical support to our caseworkers and supervisors in providing human services to families involved in Child Protective Investigations (CPI) cases.

Key Responsibilities:

  • Provide transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
  • Observe and/or supervise parent and child visits.
  • Complete appropriate forms and documentation concerning client contact, including data entry into IMPACT and other agency systems.
  • Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
  • Perform other duties as assigned and required to maintain unit operations, including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.

Requirements:

  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

Why Work for DFPS?

The Texas Department of Family and Protective Services is a dynamic and rewarding place to work. As a Human Services Technician, you will have the opportunity to make a real difference in the lives of vulnerable children and families. We offer a competitive salary, excellent benefits, and opportunities for professional growth and development.